1. Introduction

Welcome to WhiteWash Specialist Cleaning Services ("we," "our," or "us"). We are committed to respecting and protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have in relation to your data.

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2. Information We Collect

We may collect various types of information, including but not limited to:
- Personal Information: Name, email address, postal address, telephone number, etc.
- Log Data: Information about your device, browser, IP address, pages visited, and referring/exit pages.
- Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies that help us understand your preferences and improve your experience.
- User-Generated Content: Any content you submit on our website, such as comments, reviews, or other contributions.
- Analytics: We may use third-party analytics services to gather and analyse data about website usage.

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3. How We Use Your Information

We process your information for various purposes, including:
- Providing and improving our services.
- Personalising your experience.
- Communicating with you about updates, promotions, and relevant content.
- Responding to your enquiries and providing customer support.
- Monitoring and analysing website usage patterns.
- Protecting against fraudulent or unauthorised activity.

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4. Lawful Basis for Processing

Our processing of your personal information is based on one or more lawful grounds as provided by the GDPR, including your consent, contractual necessity, legal obligations, vital interests, and legitimate interests.

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5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who help us operate our website and provide services to you.
- Legal Compliance: When required by law, court order, or government authority.
- Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred.

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6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request corrections to your personal data if it's inaccurate or incomplete.
- Right to Erasure: You can request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can request limits on how we process your data.
- Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
- Right to Object: You can object to the processing of your data for certain purposes.
- Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

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7. Security

We take reasonable measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is entirely secure.

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8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us to have it removed.

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9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes through the website or other communication methods.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at info@whitewashcleaning.co.uk

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By using our website, you consent to the practices outlined in this Privacy Policy.

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Policy updated August 2023,

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